Questyinz Privacy Policy

We are committed to providing a fun, entertaining, and safe website for kids in grades K-5. Your privacy and safety online are very important to us. To protect your privacy, we limit what we collect and what we publish on the website. Our policies are in accordance with the Children's Online Privacy Protection Act (COPPA).

Using the Questyinz Website

When you register for an account on the website, we ask for some information. The only required information is your username, account ID (from your Questyinz game card), password, first name, gender, age, grade, school, and neighborhood.

We do not ask for your last name, phone number, or home address.

We ask for your parent's email address. It is not required. We use your parent’s email address to send your parent a message that indicates you have created an account, to notify your parent about this privacy policy, and to send parent communications and password recovery information. This email address is correlated with your username.

We do not make any of your profile information public on the website, except your username.

We put "cookies" on your computer to keep track of when you are logged onto the Questyinz website. (A cookie is a small data file that indicates that you have been to a particular website.)

As you use the website, we collect some data on where you click and which parts of the site you visit. This "click data" helps us figure out ways to improve the website.

We do not sell your personal information, including parental email address, to anyone.

Recovering a Password or Deleting an Account

If you forget your password, there are two ways to get it:

1) If you entered a parent's email address, click on the "Forgot Password?" button on the main login screen. You can enter your parent's email address, and your password will be emailed to that address. If it doesn't arrive within a few minutes look for it in your spam/junk mail folder.

2) Go to your Questyinz library and ask the children's librarian for your password. Your librarian will need to know your username and first name to find it.

If you want to delete your account, please email and let us know 1) the username, 2) the first name used on the account, and 3) the age entered when the account was created. Only questions regarding privacy or account deletion will be answered by this email account.


Some of the information and data collected on the Questyinz website are used in research studies intended to improve our understanding of how people learn with Questyinz. The results of this research are shared with educators and researchers through conferences, journals, and other publications. Users are not individually identified in research.

Contacting Us

If you have questions about this privacy policy, you can email Only questions regarding privacy or account deletion will be answered by this email account.

Questyinz is administered by the Allegheny County Library Association.

Allegheny County Library Association
22 Wabash St, Suite 202
Pittsburgh, PA 15220

Effective Date

The privacy policy set out above is effective as of June 1, 2012. We reserve the right to change the privacy policy at our sole discretion. Questyinz users will be informed of any such change by us posting a new privacy policy on the Questyinz website and the effective date of any change of privacy policy will be clearly marked.